Volume.com offers the ability to host ticketed shows! With this feature, you can schedule a ticketed show in advance, encourage your fans to purchase tickets, and then perform an exclusive show for ticket holders.
Your ticketed show is fully customizable - you can set a custom name for the show, choose a specific date and start and end time, and customize the ticket price! A ticketed show is your time to create a memorable performance for your viewers.
Create A Show
First, you want to access the home page. Then click on the “Go Live” tab on the top of the homepage. This will take you to the “Livestreaming” page, allowing you to create a ticketed show.
Click on the “schedule a show” button.
Once on the "Create Show" page, input your show's information, such as the show's title and description, along with the date and time. Note, use your local time, as Volume will automatically show the correct time to viewers regardless of where they are in the world.
The "Create Show" page also allows you to hide your upcoming show (ticket) from your stage. You can click on the "Hide on profile" box; in addition, you're able to adjust the ticket availability. Suppose you click the drop-down menu next to the "Ticket availability" section. In that case, you can change whether you want to allow "Everyone," "Subscribers," or "Certain subscriptions tiers only" to purchase the ticket at hand.
Moreover, you're given the option to set your ticket price. You can set a general price, a fan club price (typically a discounted price), a "Donate to Claim" option, or all subscribers can join for free. If you keep the ticket price at $0.00, the show will automatically be free.
Lastly, click on the "Create Show" tab at the bottom of the screen, and this will now take you to the add image portion of creating a ticketed show. The recommended image size is 618x424 pixels in a .jpg or .png format.
Once you have uploaded your image, go ahead and select the "Complete Editing Show" button.
Start and Edit Your Show
After your event is scheduled, it will appear in your “Upcoming Shows” tab. Be sure to promote your upcoming show on social media and during any other streams to encourage fans to buy tickets! Viewers can purchase tickets in the “Show Schedule” tab when viewing your profile.
On the “Go Live” page, click your show poster to get a direct purchase link that you can share on social media. Your fans can click this link to buy tickets for your upcoming show.
When it’s showtime, start your broadcast by clicking on the “Go Live” tab at the top of the homepage. After returning to the “Livestreaming” page, select the “Setup Show Now” button on the right side of the page.
Once your stream signal is connected to your stage, you can begin the show. If your show requires paid tickets, be sure to select the “Require Tickets” button.
Keep in mind that if you don't select the “Require Tickets” button, non-paying audience members can still view your content.
A notice will appear in your stage Chat, letting you know that the ticketed show has begun. Viewers who have purchased a ticket will automatically be able to view the show, and viewers who have not purchased a ticket will see a screen letting them know that your show is currently ticketed. Users can purchase a ticket even if they joined late!
It's important to make sure your show is turned on at the beginning and turned off at the end.
If you have any additional questions or concerns, feel free to contact the volume support team by emailing support@volume.com!