Getting Paid
We currently offer the following convenient payment methods:
- Direct Deposit (USA only)
- PayPal (Countries supported by PayPal)
- Stripe (Currently available for the following countries: Australia, Austria, Belgium, Bulgaria, Canada, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong SAR China, Hungary, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Malta, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, United States)
Be aware that a minimum amount is required to get a payout. The minimum for ACH is $50.00 and Stripe is $10.00. If you do not earn the minimum amount required within a pay period, your balance will roll over into the next pay period until the minimum is achieved.
Payment periods are from the (1st-15th) and (16th-31st) of each month.
Payments are sent within 7 days of the period ending:
Earnings from the 1st - 15th of each month will be sent in the 1st pay period of the month. Payment will be sent within 7 days, so if you've earned a payout during this period, it will be sent out by the 22nd. If you have selected Stripe, please note that processing time may take 1-7 business days.
Earnings from the 16th - 31st of each month will be sent in the 2nd pay period of the month. Payment will be sent within 7 days, so if you've earned a payout during this period, it will be sent out by the 7th.
Common reasons you haven't received a payout include:
A payout was not generated: Sometimes, artists believe they should have received a payment. However, they have not earned the minimum payout, have not converted AMPs, or converted AMPs in the next pay period. If this is the case, you can still receive a payment for the next period. Converted AMPs do not expire, and the next pay period will be in less than two weeks.
Why does my account say my Stripe payout info was deactivated?
Occasionally, Stripe may require additional information. If your Stripe account loses payable status for not providing additional verification, you will be unable to receive payments through that Stripe account. Please log in to your Stripe account to provide the requested information.
Transferring AMPs to Cash
Amp Cash outs will require the user to complete the artist verification form and ID verification in order to withdraw funds.
Step 1. On the homepage, click the dropdown menu located in the top right corner, which is your display name. Select the "Account" tab from the menu. This will take you to the "Account" page. Scroll down to the bottom left of the screen and click on "Amp Stats."
You can now complete the Independent Artist Agreements. If you have already completed the Independent Artist Agreement, you can proceed to the next step: Upload/Verify Identity.
Step 2. Located at the bottom of the page, Artist verification will require you to Upload/Verify your identity. The items needed are a scanned photo of your legal ID, such as a passport or Driver's license, and a photo of yourself with the ID.
Step 3. As soon as the ID photos have been uploaded, the user will receive a message stating that the verification is pending.
Step 4. When the Identity Verification has been approved, an email notification will be sent to the broadcaster.
Step 5. Now that you're up to date with the verifications follow Step 1: On the homepage, click the dropdown menu located in the top right corner, which displays your name. Select the "Account" tab from the menu. This will take you to the "Account" page. Scroll down to the bottom left of the screen and click on "Amp Stats." After completing step 1 again, you should see an image similar to the one displayed below.
Step 6. Complete the Payment information. This will include the broadcaster's personal info, contact info, and tax info: payment info, acceptance of the terms and conditions, certification, and signature. Payment info can be direct bank deposits (U.S.A Only), Paypal, or Stripe.
After you have filled in the "Payment Information," you will see the following: "Pay to the Order of" should display your name, and "ACH sent to an account number ending in" should show the last digits of your preferred bank account number.